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Holiday
Increases | Spam Free Zone |
Announcing InternetSafeList.com
Article: 'Safe List' provides safety net
Survey: Online holiday shopping
increases
Fifty-four percent of Americans plan to go online to compare
prices, browse, purchase or send electronic cards this holiday
season, according to the an American Express survey.
- That's up from 46% in 2002 and 42% in 2001.
- About 31% of consumers surveyed will purchase gifts on the
Internet, compared with 18% in 2002.
- Thirty-eight percent expect to complete their shopping by
mid-December, up from 30% last year, the survey says.
- Internet users plan to spend an average of $1,082 for gifts
this year, the index shows.
- The average age of the online holiday shopper is 42, with
household income of $64,500.
The index, conducted by telephone in October, surveyed 803
households.

Both the House and the Senate have now
approved anti-spam legislation. ("Spam," of course, is
unsolicited e-mail.) First, the House approved an anti-spam
bill, 392-5. Then, the Senate unanimously approved a version of
that bill with minor technical changes, the Controlling the
Assault of Non-Solicited Pornography and Marketing Act of 2003,
which is also referred to as the CAN Spam Act.
In early December, due to these changes, the
House will have to vote once again on the CAN Spam Act, but it
seems a foregone conclusion that it will pass. Moreover, it
appears very likely that President Bush will sign the bill into
law.
In theory, that's a good thing: Congress's
findings noted that "[u]nsolicited commercial electronic mail is
currently estimated to account for over half of all electronic
mail traffic, up from an estimated 7 percent in 2001, and the
volume continues to rise." At this point, there's little
question that spam is a big, and growing, problem.
Indeed, some reports estimates that industry
loses up to $10 billion a year in terms of lost productivity and
investment in software and other resources to filter spam. And
the Pew Internet & American Life Project recently reported that
70 percent of e-mail users say spam has made their online
experience unpleasant or annoying.
Unfortunately, in practice, the new anti-spam
law -- while well-intentioned -- may be ineffective. The sad
news is that the new legislation is unlikely to achieve its goal
of eliminating the bulk of the spam we receive.
The specifics as to what the anti-spam
legislation will prohibit
To begin, the new law will not prohibit all
spam.
Instead, it will require that spam be
truthful, and it will provide the government with enforcement
mechanisms to go after fraudulent or deceptive spammers. They
would face fines of $250 for each e-mail pitch -- fines that
could total up to $6 million for the most serious offenders.
It would also forbid senders of commercial
e-mail from disguising themselves by using incorrect return
e-mail addresses or misleading subject lines, and sets criminal
penalties for those who do. (E-mail containing pornography would
also have to be specially labeled in the subject line.)
In addition, it would prohibit "harvesting"
e-mail addresses. ("Harvesting" is the practice whereby spammers
grab email addresses from Internet chat rooms, blogs and other
sources without the permission of the Web site or its
members/users.)
Who would enforce these provisions? The
federal law does not allow individual e-mail users to sue
spammers. Instead, the Federal Trade Commission (FTC), other
federal agencies, Internet Service Providers , and state
attorneys general can sue on behalf of Internet users.
In theory, these provisions should have a big
impact. An FTC study conducted earlier this year found that
two-thirds of spam contains a false claim. At most, according to
the FTC, only 16.5 percent of spam is from legitimate
advertisers peddling legal products.
What about that final 16.5 percent, though?
Under the new law, consumers can choose to "opt out" of
receiving it. Spammers will be required to provide an "opt out"
mechanism within the email itself.
And ultimately, the FTC may be asked to
establish a "Do Not Spam Registry" similar to the recently
created federal "Do Not Call Registry." (If passed, the current
bill would require the FTC to come back to Congress within six
months with recommendations on how to set up such a registry.)
In theory, registering with a Do Not Spam
Registry ought to mean that one will never be spammed again. By
adding one's email address to a central directory, a consumer
would theoretically notify all potential email marketers that he
wished to receive no unsolicited commercial email.
In reality, however, that almost certainly
won't be the case -- for several reasons.
Why the anti-spam legislation may well be
ineffective
Why won't the spam law work?
First, much of the illegal or deceptive spam
that we receive in the United States comes from overseas. (For
example, many of us have received letters from purported
relatives of Nigerian dictators -- part of a wave of fraudulent
spam that is initiated from overseas.)
It will be difficult to find international
spammers and to bring them to justice – even when we do know who
they are, which is rare. Last week, the Nigerian government
announced last week that it has set up a presidential panel to
tackle economic crimes committed via the Internet, which is a
step in the right direction. International measures will be
necessary to truly eradicate fraudulent spam.
Second, even U.S.-based spammers will
similarly be able to move their operations offshore and continue
to operate from there.
Third, even if spammers stay within the U.S.,
it may be still hard to enforce the law against them. It is one
thing to sue a spammer; getting him to pay a fine or judgment is
quite another matter. Individuals or small businesses may not
have the deep pockets to pay even if they are inclined to, which
is unlikely.
Fourth, spammers may simply ignore the Do Not
Spam registry -- as FTC Chairman Timothy Muris predicts.
A downside of federal legislation: Sweeping
away state anti-spam laws
In some states, the federal law may even make
the spam situation worse. The new law expressly preempts
existing state anti-spam laws – which often provide greater
protections for consumers.
Thirty-five states currently have such laws.
Unlike the federal law, many of these existing state laws allow
individual email recipients to sue spammers directly -- whether
or not the state attorney general agrees.
California's new law -- which was scheduled to
go into effect on January 1, 2004 -- is an example of a state
anti-spam law more restrictive than the new federal law. It
would have banned even truthful spam, as long as it was
unsolicited (unless it was from a business with which the
customer had an existing relationship). It would have made not
only spammers, but also the advertisers who use spammers'
services, liable. The scope of the California law was
controversial and provided an impetus for marketers to push for
new federal legislation instead.
The Do Not Spam Registry may be subject to
First Amendment challenge
There's no First Amendment problem, of course,
with restricting or penalizing lies or fraud. But what about
restricting truthful commercial speech?
The First Amendment protects commercial
speech. And the Do Not Spam Registry restricts commercial
speech. (Indeed, it singles out unsolicited commercial e-mails –
rather than unsolicited charitable or political email, which may
be equally unwanted and annoying to some.)
The Do Not Call Registry has been subject to a
similar legal challenge. Currently, its status is still
unresolved. Thus, the fate of a similar do-not-spam registry is
similarly an open question
In the end, the best solution will likely be
technological, not legal
Ultimately, the real solution to spam, I
believe, will be more likely technological than legal, or some
combination of these two, and potential other, approaches.
Current technological solutions are only
partial. As filters have improved, spammers have responded by
sending even more mail to ensure that at least some gets
through. Filtering and antivirus companies often seem one step
behind the rapidly evolving methods of clever spammers. For
instance, recently, messages masquerading as security notices
from software companies -- and including viruses -- have managed
to work their way through filters.
The best way to solve the intractable problem
may be changing the very architecture of e-mail itself.
Internet-standard-setting bodies are examining ways of revising
the code for delivering email so that ISPs can check whether the
origin of incoming e-mail has been faked. Such "spoofing" is a
main reason spam goes undetected. Such changes would take years
to be implemented and deployed by every network around the
world.
In the short run, some technologists have
recommended "challenge/response" systems as a solution. These
systems allow users to send direct messages only to people who
have the sender's email address in their address books. When you
e-mail a stranger, the system sends back a puzzle/question to
which only a human, not an automated spam program, can respond
with a solution. Give the correct response, and the e-mail goes
through; if not, it doesn't.
Such systems are not without critics, however.
Some say they create additional email traffic – thus congesting
networks further.
On a more basic level, every e-mail user can
take basic steps to fight spam: Activate available spam filters.
Never reply to spam, even in order to "unsubscribe," unless you
are sure the sender is a legitimate business. Do not give out
your primary email address too broadly, and review the privacy
policies of Web sites where you register, to make sure they
won't sell or circulate your email address to third parties.
At this point, self-help may still be the best
remedy for the headache caused by spam. And unfortunately, that
will probably still be the case even after the federal "CAN
Spam" law goes into effect.

InternetSafeList.com began in September of 2003, as a concept to
provide a mechanism to positively identify an online site that
any consumer plans on doing business with.
This concept was born out of the witnessed troubles experienced
by many consumers and webmasters alike.
Our service became live on
December 15th 2003, and has established itself as the unique
answer for preventative preliminary investigation and validation
of an ecommerce website offering product or services for sale.
Besides the unique
services that we offer, our 10 point integrity review,
Code of conduct system and our research into the areas of
Internet Safety have produced a comprehensive selection of
current scams and tips designed to provide awareness of the
dangers that exist on the Internet and instruction to optimize
safety and privacy protection while shopping online.
Since our launch,
we have become a leading industry resource for Internet Safety
issues. We have been featured in many articles discussing
ecommerce safety and will continue to strive for trouble free
shopping on the internet.

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